Welcome to Nudoura. Your trust matters to us, and we are committed to protecting your personal information. This policy explains what we collect, why we collect it, and how you can control your data while using nudoura.com, our mobile site, and any digital assets we operate (Wattpad pages, playlists, webinars, and chatbots).

1. Who We Are

Nudoura Wellness Private Limited
GST No. 29AAICN1234B1Z8
Registered office: #102, 4th Main, Koramangala 7th Block, Bengaluru 560095, India
Email: privacy@nudoura.com

2. Information We Collect

A. Information you give us

  • Name, email, phone, shipping address (during checkout or enquiries)

  • Payment details (processed via Razorpay/Stripe; we never store full card numbers)

  • Content you submit: reviews, comments, chat messages, Wattpad usernames

  • Age-affirmation (18+) for sexual-wellness compliance

B. Information we collect automatically

  • Device data: IP address, browser type, OS, referring pages

  • Usage data: page views, clicks, session time (via Google Analytics & Meta Pixel)

  • Cookies: small text files to keep you logged in, remember cart items, and measure ad performance

C. Information from third-party sources

  • Social-media profile name and photo when you engage with our Instagram/Facebook accounts or use social login

  • Payment status from Razorpay, Stripe, PayPal

3. How We Use Your Information

  • Order fulfilment: confirm payments, ship parcels, send delivery updates

  • Customer support: respond to queries, returns, warranty claims

  • Marketing (with consent): show personalised ads, send product updates, run polls

  • Analytics: improve site speed, product mix, and content relevance

  • Legal & safety: detect fraud, age-gate minors, satisfy tax and regulatory requirements

We do not sell or rent personal data to third-party marketers.

4. Cookies & Tracking Choices

  • Essential cookies (cart, checkout) load by default.

  • Analytics/Advertising cookies load only after you click “Accept All”.

  • You can clear cookies in your browser settings or opt-out of Google Analytics here. Blocking cookies may limit site features.

5. Sharing Your Data

We share only what is necessary, and only with:

  • Delivery partners (Delhivery, Bluedart) – name, address, phone

  • Payment gateways – necessary transaction details

  • Cloud vendors – secure servers on AWS India region

  • Legal authorities – when required by law, subpoena, or to enforce our Terms of Service

All vendors sign confidentiality and data-processing agreements.

6. Data Retention

  • Order records: 8 years (per Indian tax law)

  • Marketing consent logs: until you withdraw consent

  • Inactive accounts: anonymised after 24 months of no login

  • Customer-support tickets: 3 years after resolution

7. Security Measures

  • TLS 1.3 encryption on every page (HTTPS)

  • PCI-DSS compliant payment gateways; no card data stored on Nudoura servers

  • Role-based staff access; 2-factor authentication for admin accounts

  • Quarterly penetration tests and routine vulnerability scans

8. Your Rights

  • Access – request a copy of your data

  • Rectification – correct inaccurate information

  • Erasure – request deletion (unless legal retention applies)

  • Withdraw consent – opt-out of marketing at any time via “Unsubscribe” or DM “STOP”

  • Data portability – receive your data in JSON/CSV format on request

Email privacy@nudoura.com with the subject line “Data Request – [Your Name]”. We respond within 15 days.

9. Minors

Nudoura serves adults 18 and older. We do not knowingly collect data from minors. If you believe a minor has provided personal information, email us for prompt deletion.

10. International Transfers

All data is stored on servers located in India. If you access Nudoura from outside India, you consent to the transfer and processing of your information in India.

11. Policy Updates

We may revise this policy to reflect legal changes or new features. The “Effective” date will update, and significant changes will be announced via banner or social post.

12. Contact

Questions? Reach our Data Protection Officer:
Email: privacy@nudoura.com
WhatsApp (text only): +91 91545 NUDO

By using Nudoura’s platforms, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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How Does She Work?

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Age-gate 18+. Clinically reviewed advice only. Your data is yours

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